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Nuts and Bolts: Update Custom Request Availability

July 10, 2017

Nuts & Bolts – Update Custom Request Availability

 

Finding yourself out of town, on vacation or temporarily too busy to accept custom requests?  Be sure to set shoppers expectations by having your Custom Request setting and message accurately reflect your availability.

 

You can change your setting to NO if you are unavailable and change it back to YES upon your return.  Additionally or conversely you can update your message to shoppers to reflect your absence or turnaround time.

 

Setting and message changes are via the Global Preferences page.
Please see this related posting for more about Custom Requests.

 

TIPS

 

* There can be up to a 24 hour delay in your updated message displaying on the site.

 

* Since there are often email deliver-ability issues it is wise to check the Manage Custom Request tool periodically to make sure you have not overlooked any requests.

 

The difference is made in the details!

 

Mindy
GCU Community Manager
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