Nuts & Bolts: Custom Design Request Improvements

 

 

Artists receive via the GCU Design Change Request feature request from shoppers. Many of these go both unconfirmed by the shopper and unconfirmed or unnoticed by the artist. In an effort to strengthen the process, GCU has made a few improvements.

 

1. a reminder email is sent to the shopper if they have not confirmed their request

2. a reminder email is sent to the artist if they have not taken action (accepted/declined) the request

3. a bold notice is posted on the artist’s Administrative Settings page if there are outstanding requests waiting to be acted on

We hope all of these improvements will increase the confirmation, action and ultimately sales on Custom Requests.