Nuts and Bolts: Custom Card Requests, Be Holiday Ready.
September 6, 2019
Nuts & Bolts – Custom Card Requests, Be Holiday Ready
Were you out of town, on vacation or temporarily too busy to accept custom requests? With Summer coming to a close and school back in session, be sure to set shoppers expectations by having your Custom Request setting and message accurately reflect your availability.
Holiday card sales are in full swing and we usually see an increase in custom design requests.
Make sure you are ready! Double check that your setting is YES if you are available for custom requests. Additionally update your message to shoppers that reflects your turnaround time or holiday deadlines.
Setting and message changes are via the Global Preferences page.
Please see this related posting for more about Custom Requests.
See this prior Custom Card Requests, Holiday Ready post for more tips.
TIPS
* There can be up to a 24 hour delay in your updated message displaying on the site.
* Since there are often email deliver-ability issues it is wise to check the Manage Custom Request tool periodically to make sure you have not overlooked any requests.
The difference is made in the details!
Mindy
GCU Community Manager
GCU Community Manager
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