Nuts and Bolts: Custom Request Design Change.
May 22, 2020
Nuts & Bolts – Custom Request Design Change
With more shoppers finding GCU during this stay at home time in our lives, comes more sales (hooray!), more questions for our support team, and also more custom request design changes for GCU artists.
Please be on the lookout for these!
We are seeing many of them go unanswered by artists. Since there are often email deliver-ability issues it is wise to check the Manage Custom Requests tool periodically to make sure you have not overlooked any requests.
Here is a look back at some good tips to not miss any shopper requests.
From a recent shopper:
You all are THE best! I am absolutely in love with these new cards. They are totally perfect!
Thank you for being not just the best greeting card company but, in my opinion, one of the best companies anywhere.
Your cards are high quality, the prices are fantastic, your website is easy to navigate and your customer service is exemplary.
Thank you for being not just the best greeting card company but, in my opinion, one of the best companies anywhere.
Your cards are high quality, the prices are fantastic, your website is easy to navigate and your customer service is exemplary.
Many of these are BRAND NEW shoppers to GCU. Let’s put our best foot forward and really WOW them and secure them as GCU fans!
The difference is made in the details!
Mindy
GCU Community Manager
GCU Community Manager
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